Having just watched the first series, I’m looking forward to ordering a copy one day, when I have money to spend (living like Vork atm), just wanted to lend my sympathy to your Paypal nightmare. I sold a self-released CD through them a couple of years ago, and while I didn’t have anywhere near as many customers to deal with, I had a similar (much scaled down) experience. The on-demand things mentioned above seem a much better idea, but then frankly selling stuff from a stall on the streets seems a better idea than using Paypal. I mean, they’re ok on the getting-money-from-people-around-the-world side of things, but don’t expect them to do anything helpful towards getting the product to the people who’ve just paid you.

Of course, this is a pretty useless bit of info, since you’ve already found out for yourself! Just to say, I feel your pain.

Oh, and well done! Personally, my response to my smaller nightmare was to curl into a fetal position and beg my friends to help me; faced with your situation, I’ve no idea what I would’ve done. So yeah, go you

I used to run a videography business, and I understand your pain.

I’m not sure if you’re familiar with on demand services. Basically with an on demand service, you send in a master copy and the service takes care of the fulfillment for you. That includes receiving payment, burning the DVD, printing labels, inserts and covers, stuffing DVD cases, packaging the DVD, and shipping.

Advantages of on demand are you don’t have to do any of the labor. You can focus on your next video project instead. Also, you don’t have to order a large quantity of DVD copies for inventory and hope you sell them all.

Instead, you see how much the on demand service charges you per copy and you set your DVD price to consumers higher than that and you’ll profit on every single copy. They make each DVD as it’s ordered (hence “On Demand”).

Here’s a link to an on demand service I have experience with:
http://www.createspace.com/Products/DVDOnDemand.jsp

Anyways, I thought I’d share another option for you. Looking forward to your next video projects.

Delegation and outsourcing – the keys to success. Thanks for all the effort and hard-work that went into getting these out!